FAQ

Where are you located? I would like to come and chat before making the reservation.

We are located in Tulum town center near the town hall but as we only manage small group tours, we don’t have a dive shop open to the public. What we have is a technical center where we’ll meet and try your equipment before leaving to the dive spots.

What do your prices include?

Our prices always include all diving gear rental, entrance fees, transportation from our dive center to the dive spots, boat for reef diving, guide and water to drink. Only tips aren’t included.

Can you pick us up in our hotel?

Because of an agreement between the taxi and the diver trade unions, we aren’t allowed to pick you up in your hotel but it’s very easy to get to Tulum in taxi and cheaper but still easy and safe in colective mini van.

Can I pay with my credit card?

Only deposit payment can be done with a credit card using the PayPal link I’ll send you to complete your booking. You don’t need any PayPal account, you’ll be able to pay with your credit card using this link by clicking on the link “ I don’t have any PayPal account “ on the third page you’ll see.

Balance will have to be paid in cash the day of the diving either in euros, $US or Mexican pesos.

Can a non diver join our diving group?

As we only manage small group tours (maximum 4 divers per guide), seats in the car are given in priority to the divers. If the group isn’t full, we’ll be more than happy invite the non diver in our vehicle and will only rent the snorkeling gear 20$US and she/he’ll pay her/his cenote entrance fees.
If the group is full she/he will be able to follow us in taxi or with a rental car.

Can we do our discover scuba diving course on the reef?

No we don’t do discover scuba diving on the reef which is too uncertain. Actually in Tulum it’s open sea which means that the waves can be very strong and the sea too rough to make the diving possible.

Am I able to do cenote diving?

If you are Open Water certified diver, you can easily cenote dive. We’ll help you making the right selection regarding to your past experience and level.

What we manage is cavern style cenote diving, not cave which means that we always have a visual contact with the sunrays, there are no restrictions and we are always at maximum 50 meters from an exit (but the most part of the diving, we’ll be at much less than 50 meters.)

What would you recommend : reef or cenotes?

If you are certified divers, we would definitely recommend to focus on the cenotes while diving in Tulum. The reef is beautiful but nothing unique in the world as cenote diving is. Diving in Tulum without exploring different cenotes (Casa cenote, Dos Ojos, Grand cenote…) would be like going to Paris without seeing the Eiffel tower!

I am an Open Water certified diver, can I deep dive?

If you are an Open Water certified diver, then you’ll have access to the majority of the amazing cenotes we propose but you are allowed to dive until 18 meters, not the 30 meters we’ll reach in deep diving in cenotes like Angelita or the Pit.